Article 1 — Products and pricing
The Application offers the following paid products. Prices below are shown in euros and US dollars, all taxes included. The amount actually charged corresponds to the currency selected by the user within the Application.
- Complete Portrait — One-time payment, permanent access — €29.00 / $34.00
- Daily Ritual — Monthly subscription, cancellable at any time — €3.99/month / $4.99/month
- Bundle (Portrait + Ritual) — €32.00 / $38.00 for the first month (includes the Complete Portrait), then €3.99/month / $4.99/month
- Compatibility — One-time payment, up to 3 compared profiles — €6.99 / $8.00
- The Origins — Extension of the Complete Portrait (requires prior purchase of the Portrait), one-time payment — €3.99 / $4.99
Prices displayed within the Application are those in force at the time of purchase. YUPGRADE reserves the right to change its pricing at any time; any change applies only to purchases made after it comes into effect.
Article 2 — Payment terms
Payment is made online, by credit or debit card, via the secure payment solution Stripe. YUPGRADE never has access to the user’s banking details at any time, these being processed directly by Stripe.
Access to purchased content is unlocked immediately after payment confirmation by Stripe.
Article 3 — Subscriptions (Daily Ritual and Bundle)
The Daily Ritual and the recurring portion of the Bundle are monthly subscriptions, automatically renewed at each due date until cancelled by the user. Cancellation may be carried out at any time, online and free of charge, from the Application’s settings, from the billing area available at https://billing.stripe.com/p/login/cNicN7bshaKVaRO2E863K00 (which requires no access to the Application), or by simple request to the contact address; it takes effect at the end of the period already paid for, with no pro-rata refund for the current period.
Should the subscription taken out via the Bundle be cancelled, access to the Complete Portrait, already permanently acquired under that offer, remains with the user.
Article 4 — Right of withdrawal
In accordance with Article L221-28, 13° of the French Consumer Code (Code de la consommation), the right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium, the performance of which has begun after the consumer’s prior and express agreement, and express waiver of the right of withdrawal.
Before any payment, the Application collects this agreement and waiver in an active and unambiguous manner: the user must check a box, unchecked by default, bearing the following wording: "I request immediate access to my content and therefore waive my 14-day right of withdrawal." The purchase button remains inaccessible until this box is checked. This confirmation is time-stamped and retained by YUPGRADE as proof of the waiver (see Privacy Policy, Article 5).
In the absence of this explicit confirmation, the 14-day right of withdrawal provided for in Article L221-18 of the French Consumer Code applies automatically.
Article 5 — No guarantee of outcome
In accordance with Article 2 of the Terms of Use, the products sold within the Application fall within the scope of personal development and entertainment. No refund may be requested on the grounds that the content does not match the user’s personal expectations as to its content or meaning.
Article 6 — Complaints
Any complaint relating to a purchase may be sent to: contact@yupgrade.academy.
Article 7 — Consumer mediation
In accordance with Articles L612-1 and L616-1 of the French Consumer Code, every consumer has the right to refer a dispute free of charge to a consumer mediator with a view to settling it amicably, after first attempting to resolve it directly with YUPGRADE by means of a written complaint.
The mediator appointed by YUPGRADE is CM2C, Centre de Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France — www.cm2c.net.
These terms of sale are governed by French law.